(Dublin, Ohio) The Northwest Regional Emergency Communications Center has received national certification by the Association of Public Safety Communications Officials (APCO) for its new hire and continued professional training program.
Known as “The APCO Project 33 Agency Training Program Certification,” this award is a formal mechanism for public safety agencies to certify their training programs as meeting APCO American National Standards Institute approved best practices. Agencies applying for certification submit their curriculum, training materials and supporting documentation to be assessed for compliance. The primary objective of certification is to advance the training and professional development of public safety communications officials through the certification of an agency’s training program.
This process took more than a year to complete and included policy refinement, personnel training, proof gathering, self-assessment and responding to questions from assessors. The NRECC program will be reassessed every three years in order to maintain certification.
Only 71 communications centers in the country are P33 certified, including six in Ohio.
“My thanks to the entire NRECC training team for their dedication and diligence in achieving these stringent standards,” says Technical Services Bureau Commander Jay Somerville. “Their commitment to providing the highest level of training to our staff members directly affects our ability to deliver top-rate service to our partners and our communities.”
NRECC is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington, Washington Township and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Dispatching for Upper Arlington Fire started in October of 2017, and dispatching for Upper Arlington Police is scheduled to begin in January of 2018.
NRECC will be recognized at the 2018 APCO International Annual Conference and Exposition in Las Vegas with the presentation of a plaque. APCO International will also be producing a press release announcing the certification.
More information on the P33 standards are available online at https://www.apcointl.org/training-and-certification/comm-center-training-programs/apco-training-program-certification.html
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