The Northwest Regional Emergency Communications Center will be hosting the following dispatcher training classes:
October 25, 2016 – LEAD, FOLLOW OR GET OUT OF THE WAY – The communications center is in need of more leaders from all levels of the organization. This class is designed to provide leadership skills to employees at all levels. Topics Include: What is management, what is leadership, traits of a leader, respect, professionalism, meeting employee needs, the next generation, positive leadership, commitment, goals & servant leadership.
October 26, 2016 – CRITICAL INCIDENT STRESS – Topics include: What is critical incident stress, what to expect, symptoms of CIS, what you can do, how to help others, critical incident stress and PTSD, peer support teams and suicide intervention.
Register on line for either or both of the above classes at www.publicsafetygroup.com
October 27-28, 2016 – INCIDENT DISPATCHER (ALL RISK/ALL HAZARD) – Dispatchers have a great role to play during an incident, both inside and outside of the Dispatch Center. These Incident Dispatchers can assist the Incident Commander by taking on the burden of establishing reliable incident field communications and helping to establish a workable Incident Command structure.
This two day class is tailored primarily for local governmental agencies who wish to respond Incident Dispatchers within their own jurisdiction, or to supply mutual aid Incident Dispatchers to neighboring agencies.
Register on line for this class at www.firstcontact911.com
All three classes will be held from 8:00am – 4:00pm at the Norwich Twp. Safety Service Building
5171 Northwest Pkwy
Northwest Regional Emergency Communications Center
The Northwest Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, Washington Township and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014.
Managed by the Technical Services Division of the Dublin Police Department, our consolidated center is staffed by 19 communications technicians, 3 communications supervisors, 1 operations manager and 1 bureau director.
An executive committee of the participating agencies provides policy and management direction while a police policy board and a fire/EMS policy board provide procedural input for day to day operations.
NRECC is the primary answering point for all wireline and voice-over-internet calls placed within the City of Dublin and City of Hilliard. As one of five wireless PSAPs, we are also the primary answering point for 9-1-1 calls placed from wireless phones throughout northwest Franklin County.
All of our telecommunicators are certified Emergency Medical Dispatchers (EMD) and provide pre-arrival instructions to callers on medical responses.
Our staff dispatches for the following agencies:
- Dublin Division of Police
- Hilliard Division of Police
- Washington Township Fire Department
- Norwich Township Fire Department
- City of Dublin Services
Question? Contact Operations Manager Nancy Nicodemus 614.410.4911 or firstname.lastname@example.org
The NRECC is a user of the Central Ohio Interoperable Radio System and utilizes system talk-groups to dispatch for participating agencies. For more information on COIRS, visit their website at http://coirs.org