Northwest Regional Emergency Communications Center
Dublin is home to the Northwest Regional Emergency Communications Center (NRECC), which dispatches for Dublin, Hilliard, Upper Arlington and Worthington police as well as the Washington Township, Norwich Township, Upper Arlington and Worthington fire departments. NRECC’s highly-trained staff men and women answer your emergency calls and send help where it is needed.
NRECC is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington, City of Worthington, Washington Township (Dublin) and Norwich Township (Hilliard).
Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January 2014. Dispatching for Upper Arlington Fire started in October 2017 and dispatching for Upper Arlington Police started in January 2018. Dispatching for Worthington Fire started in July 2020, and dispatching for Worthington Police started September 2020.
Managed by the Technical Services Division of the Dublin Police Department, the consolidated center is staffed by 29 communications technicians, six communications supervisors, three communications managers, one operations manager and one bureau director.
An executive committee of the participating agencies provides policy and management direction while a police policy board and a fire/EMS policy board provide procedural input for day-to-day operations.
NRECC is the primary answering point for all wireline and voice-over-internet calls placed within the City of Dublin, the City of Hilliard, the City of Upper Arlington and the City of Worthington. As one of six wireless PSAPs, NRECC is also the primary answering point for 9-1-1 calls placed from wireless phones throughout northwest Franklin County.
NRECC staff dispatches for the following agencies:
- Dublin Police Department
- Hilliard Division of Police
- Washington Township Fire Department
- Norwich Township Fire Department
- City of Dublin Services
- Upper Arlington Division of Police
- Upper Arlington Division of Fire
- Worthington Division of Police
- Worthington Division of Fire/EMS
Question? Contact Bureau Director Jay Somerville at 614.410.4911 or firstname.lastname@example.org or Schedule a Meeting with a Communications Technician.
The NRECC is a user of the Central Ohio Interoperable Radio System and utilizes system talk-groups to dispatch for participating agencies. For more information on COIRS, visit coirs.org.