Page 38 - parks-master-plan

The division provides recreation services to approximately 40,000 Dublin citizens, with total attendance numbers for all its offerings exceeding 800,000 participants annually. The division offers thousands of programs, activities and services to the community each year.

Recreation Services offers a wide variety of high-quality programs and services within key areas identified as age-group programs, specialty programs and operations/service. These three primary program areas are indicated below:

Age-group programs: Preschool, youths, teens, adults and seniors

Specialty programs: Aquatics, fitness, sports, arts (fine and performing), special needs and youth camps

Operations/service: Facility operations, guest services, facility reservations, facility maintenance and custodial services.

Within the past decade, the Division expanded each of the primary program areas and has made modifications to its organizational structure to focus on maximizing age-group transitional programming, maintaining active lifestyles and enhancing customer service.

Overall, the division has successfully met the growing recreational needs throughout the community. Within the past few years, the division has begun experiencing space limitations and anticipates these resources will become more limited in the future. This plan’s content and processes will guide Recreation Services to a more proactive management approach for meeting the growing needs of the community.

To reach its goals, the division must develop consistent management practices that outline strategies on various administrative levels. With growing service and programming demands, continued population growth, and resource pressures, the use of these adopted practices will enable the division to become more pro-active in managing the services. The components of the management practices should be administered at the community, division/department, primary program/service areas and individual programs/service levels.

Establishing management practices and strategies at each of these levels must be completed and fully implemented to measure the division’s overall success. Once these strategies are in place, a step-by-step process can be used to ensure the various levels are