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considered before decision making.

Management will require a full understanding of how a strategy is directly or indirectly related. The model below illustrates the various

process components and how each will provide a decision-making foundation for future community needs. Each component is discussed in the remainder of this chapter.

Consistent program/ services management

Community Division Program area Individual program

Philosophy

Vision/mission Core programs Departmental objectives Maximize use of resources

Assessment

Operating budget Capital Improvement Program Rec provider inventory Program matrix Community assessment Facility space assessment Rules assessment Operations and service assessment

Pricing policy

Fees and charges policy Pricing strategy Direct and indirect costs defined

Instructor payment Determining program costs

Refund policy

Evaluation

Review objectives Review philosophy

Department organizational structure

Maximize efficiency Maximize proficiency Re-evaluate vacancies Structure supports objectives

Demographics

Census report Community demographics

Marketing

Purpose/goal Resources needed Tactics/tools Timeline/deadlines Evaluation/results

Program development

Partnerships Goals Location/space Staff/supplies Audience Competition Trends

Recreation program and services department model