Mission We are and always have been a proud local democracy. In our service, we strive to provide the best quality of life and environment in which our residents and businesses can thrive. We seek to ally our proud traditions with the best innovations of the future. Vision Dublin, Ohio, is the most sustainable, connected and resilient global city of choice. Core Values Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude & Dedication to Service. The City of Dublin operates under a set of seven key core values: integrity, respect, communication, teamwork, accountability, positive attitude and dedication to service. Staff members use these seven values as the basis for daily decision-making, including the decisions that go into the budget process. Integrity. We are open and honest. We honor our commitments to the community and each other. Our actions are consistent with what we say. Respect. We treat our coworkers and members of the community with courtesy and dignity. We embrace diversity and acknowledge the needs, responsibilities and inherent worth of each individual. Communication. We maintain an environment in which employees feel free to share ideas and information. We promote open interaction throughout the organization to ensure knowledge and understanding among all employees and our community. Teamwork. We create a climate in which all employees work together and support the individual talents and contributions of team members. We celebrate successes and see mistakes as opportunities for growth; we will never willingly let a member of our team fail. Accountability. We are responsible to our community and each other for our personal and organizational decisions, actions and performance results. We are committed stewards of our City’s assets and resources. Positive Attitude. We focus our efforts on constructive behavior, attitudes and solutions. We promote an environment that people love going to every day – a place where each individual can find a sense of belonging, inspiration, enjoyment and meaning. Dedication to Service. We pursue innovation and continuous improvement in all we do. We are committed to efficient, effective and responsive service delivery that makes a difference in the lives of those we serve. Leadership Philosophy We are members of an organization that succeeds because of teamwork, dedication, diversity and the innovative spirit of all of our members. Together, we build a culture of trust, service , mutual respect, inclusion and open communication. We hold ourselves mutually accountable to promote and sustain continuous learning and to develop the learning potential that exists in every member of our team.

Annual Report – City of Dublin, Ohio, USA

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Sustainable. Connected. Resilient.

A Message from Dublin City Manager Megan O’Callaghan

The state of our community is strong. Dublin is sustainable, connected and resilient. And we are dedicated to transparency, accountability and communication.

Per the City Charter, the City Manager is responsible for sharing the City’s financial and administrative activities with the public. Each year, we produce an annual report, which is published on the City website and included in Dublin Life. On the following pages, you will see the 2022 financial report, which includes the City’s revenues and expenditures. I also hope you will flip to the center of this issue for some of your City’s accomplishments, initiatives and other highlights from the last year.

There have been many challenges over the past three years due to the COVID-19 pandemic and the shift of some employees to remote and hybrid work. While there is still some uncertainty in forecasting our financial future, the picture that is emerging is one of resilience. Our income tax revenues increased by 3.7% in 2022, ending the year at nearly $105 million and exceeding $100 million for the second time in the City’s history. Our numbers continue to show that our tax base is diverse and robust enough to offset the increase in refunds owed to employees who work remotely.

We were also honored to earn the rare Triple Crown distinction for fiscal health, transparency and accountability from the Government Finance Officers Association of the United States and Canada. Dublin is one of just 317 governments to receive this award. The Triple Crown designation validates that we meet the highest standards of financial transparency.

Fiscal sustainability is only one part of the picture, though. Through exemplary economic stewardship, we are able to provide world-class, innovative services and amenities that make Dublin the most desirable community to live, work and enjoy. While we have a history of providing best-in-class services to our residents and businesses — and will continue to do so — our future is aimed at being a model for sustainable community design that supports our natural environment. In September 2022, we launched a Styrofoam collection program, which recycled more than one ton in its first four months. We continued our pumpkin composting program for a second year, collecting more than 67,000 pounds of pumpkins. These new programs join our other sustainability initiatives, including food composting, electronics recycling, prescription pill collections, household hazardous waste drop-offs and document destruction days, in diverting tons of waste from the landfill each year. Our 2022 diversion rate was 47%, which is above the national and state averages of 33% and 25%, respectively.

Our community became more connected in 2022 thanks to investments in state-of-the-art infrastructure. This includes maintaining the roads, bridges, sewers and buildings we have, as well as launching new projects. Among the most significant endeavors was the U.S. 33/S.R. 161/Post Road interchange reconfiguration. Once completed in 2024, the new, efficient design will eliminate backups and delays, improve safety and handle the increasing travel demand in this fast-growing area. This critical interchange is in the heart of Dublin’s West Innovation District and along the world’s most connected highway — the 33 Smart Mobility Corridor which features a 35-mile redundant loop of fiber connectivity, opening the door for innovators from around the globe to test connected and automated vehicle technology. Another noteworthy milestone was the completion of University Boulevard Phase 2, a new section of roadway that provides access to Ohio State Outpatient Care Dublin. This 272,000-square-foot facility offers a wide array of medical services for the community and brings hundreds of jobs to Dublin.

We also know the importance of connecting people to places. Through our partnership with Share Mobility, the Dublin Connector provided more than 6,300 rides for Dublin’s seniors, workforce and people with disabilities. We also launched a micro-mobility pilot program, making electric scooters available for transportation and recreation. And our more than 150 miles of shared use paths helped us become the first city in Ohio to earn a silver-level bicycle friendly community distinction. Amenities like these add value for our residents, businesses and visitors.

Above all else, we created new connections among people. From more than 6.7 million social media impressions to dozens of public meetings and countless in-person engagements, public engagement is the cornerstone of everything we do. City Council held 30 regularly scheduled meetings and work sessions in 2022, all open to the public. A new Community Inclusion Advisory Committee was established to advise City Council on the unique needs of diverse Dublin residents and review City policy through an inclusive lens. The City launched a podcast, Link Ahead, which explores the many personalities and experiences that make Dublin a thriving place to live, work and grow. Our world-class staff fulfilled more than 7,700 service requests through the GoDublin app, and we added a “Tell Dublin” feature to facilitate convenient two-way communication.

We are constantly evolving and innovating to find new ways to connect with those we serve and those who serve with us. We are fortunate to have 2,800 volunteers who help make Dublin a global city of choice. They roll up their sleeves for river clean-ups and neighborhood service projects. They provide preservation service at the Dublin Cemetery and heritage interpreter services at Ferris-Wright Park, two efforts launched in 2022. And without them, we could not put on our beloved events, including the St. Patrick’s Day Parade, Independence Day Celebration and the Dublin Irish Festival. While we have much to be proud of, our success is best measured by the satisfaction of our residents. On that note, perhaps our biggest accomplishment last year was earning a 99% approval rate in the Community Attitudes Survey. Residents ranked City services, events and police protection all very highly. These survey results affirm that we are a safe, resilient and inclusive city with the best quality of life and environment for all to thrive. It is our distinct honor to serve this community and our greatest achievement to do it well.

As a citizen-centered democracy, we look forward to working with you to build an even better future. This year, the City will be updating our Community Plan, which was last updated in 2013. Through a robust public engagement process, together we will decide how we want to grow, develop and improve so that we can continue to be a desirable community for generations to come. Sincerely, Megan O’Callaghan

Finance

Why Dublin

Accreditations

American Public Works Association (APWA)
Commission on Accreditation for Law Enforcement Agencies (CALEA)
Commission for Accreditation of Park and Recreation Agencies (CAPRA) and the National Recreation and Park Association (NRPA)

Community Wildlife Habitat by The National Wildlife Federation
International Economic Development Council
Moody’s, Fitch Ratings and S&P

Awards

American Public Works Association (APWA)
Commission on Accreditation for Law Enforcement Agencies (CALEA)
Commission for Accreditation of Park and Recreation Agencies (CAPRA) and the National Recreation and Park Association (NRPA)

Community Wildlife Habitat by The National Wildlife Federation
International Economic Development Council
Moody’s, Fitch Ratings and S&P

Public Records Request

Public Records Request Overview

In order to support faster response and better tracking of requests, the City of Dublin uses JustFOIA to collect, respond to and manage public information requests.

Why JustFOIA?

JustFOIA is a Freedom of Information Act (FOIA) online application that helps streamline the open records request process for the community and improve efficiencies in getting requested information quickly and accurately.

The application lets community members submit requests for all city records, including police reports. Commonly requested information includes accident reports, copies of resolutions and body-camera video.

Submit a Public Records Request

Mission & Vision

Mission

We are and always have been a proud local democracy. In our service, we strive to provide the best quality of life and environment in which our residents and businesses can thrive. We seek to ally our proud traditions with the best innovations of the future.

Vision

Dublin, Ohio, is the most sustainable, connected and resilient global city of choice.

Core Values

Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude & Dedication to Service.

The City of Dublin operates under a set of seven key core values: integrity, respect, communication, teamwork, accountability, positive attitude and dedication to service. Staff members use these seven values as the basis for daily decision-making, including the decisions that go into the budget process.

Integrity. We are open and honest. We honor our commitments to the community and each other. Our actions are consistent with what we say.
Respect. We treat our coworkers and members of the community with courtesy and dignity. We embrace diversity and acknowledge the needs, responsibilities and inherent worth of each individual.
Communication. We maintain an environment in which employees feel free to share ideas and information. We promote open interaction throughout the organization to ensure knowledge and understanding among all employees and our community.
Teamwork. We create a climate in which all employees work together and support the individual talents and contributions of team members. We celebrate successes and see mistakes as opportunities for growth; we will never willingly let a member of our team fail.
Accountability. We are responsible to our community and each other for our personal and organizational decisions, actions and performance results. We are committed stewards of our City’s assets and resources.
Positive Attitude. We focus our efforts on constructive behavior, attitudes and solutions. We promote an environment that people love going to every day – a place where each individual can find a sense of belonging, inspiration, enjoyment and meaning.
Dedication to Service. We pursue innovation and continuous improvement in all we do. We are committed to efficient, effective and responsive service delivery that makes a difference in the lives of those we serve.

Leadership Philosophy

We are members of an organization that succeeds because of teamwork, dedication, diversity and the innovative spirit of all of our members. Together, we build a culture of trust, service, mutual respect, inclusion and open communication. We hold ourselves mutually accountable to promote and sustain continuous learning and to develop the learning potential that exists in every member of our team.

City Code & Charter

City Code

The complete Dublin City Code is available online at American Legal City Ordinance website. Information staff at the Dublin branch of the Columbus Metropolitan Library are available to help navigate this website.

Revised Charter of Dublin, Ohio

This Revised Charter, as adopted on March 19, 1996, became effective on July 4, 1996.

Zoning Code

The Zoning Code for Dublin is Chapter 153 of the Dublin Code of Ordinances. The Zoning Code sets land development requirements and establishes different uses within individual districts. Zoning regulations address the physical development of a site, such as building height, lot requirements, setbacks from lot lines, minimum numbers of parking spaces, sign types and sizes, and other related regulations.

City Hall
5555 Perimeter Dr.
Dublin, Ohio 43017

Phone:
614.410.4400

Tell Dublin

Report an Issue
Request a service or report an Issue.

Tell Dublin
Send us your public input.

Dublin, Ohio, USA

5555 Perimeter Drive
Dublin, Ohio, 43017

City Hall Hours

Mon – Fri: 8 a.m. – 5 p.m.

Phone: 614.410.4400