False Alarms & How to Prevent Them

What Is a False Alarm?

A false alarm happens when a police or fire alarm is mistakenly triggered due to human error, equipment malfunction, or other non-emergency reasons. They are classified into two types:

Non-Chargeable False Alarms

These alarms occur due to uncontrollable factors, such as:

  • Weather conditions
  • Power or telephone outages
  • Canceled alarms (if the alarm company calls dispatch before emergency responders arrive)

For example, you will not be charged for acts of nature, illegal entry or utility interference.

Chargeable False Alarms

These alarms result from human mistakes or equipment issues that could have been prevented. Violations of the City of Dublin’s false alarm ordinance (Section 90.01) can result in fees and are considered a second-degree misdemeanor.

Important Reminders

  • You are allowed two chargeable false alarms within a six-month period (Jan. 1 to June 30 and July 1 to Dec. 31).
  • After two false alarms, the owner must pay for each additional chargeable false alarm.
  • The City determines response costs, which Dublin City Council reviews and updates annually.
  • You cannot knowingly allow someone else to use your alarm system to create a false alarm.

False Alarm Fees (as of Jan. 1, 2024)

  • Third alarm: $75
  • Fourth alarm: $75
  • Fifth alarm: $85
  • Six or more alarms in six months: $105 per occurrence

How the Process Works

  • Officers will leave a notice at the location after responding to a false alarm, explaining the ordinance.
  • If the owner or representative is present, the officer will hand them the notice directly.
  • The City’s Finance Division mails false alarm statements twice a year (January and July) for the previous six months.

How You Can Help

Alarm systems are essential for safety, but they must be used correctly to prevent unnecessary calls. You can help by:

  • Ensuring your alarm is properly maintained and installed
  • Training everyone in your household or business to use the system correctly
  • Keeping emergency contacts updated with your alarm provider

What Causes Alarms To Activate?

  • Human error (accidentally triggering the alarm)
  • Equipment malfunction
  • Improper installation
  • Utility company interference
  • Acts of nature (storms)
  • Illegal entry (not considered a false alarm)

Can I Use Automatic Dialing Devices For Emergencies?

  • No. Pre-recorded alarm messages cannot be sent to emergency police or fire lines.

For questions or to update your alarm system details, contact Dublin Police’s non-emergency line at 614.889.1112.

Emergency
Phone: 911

Non-Emergency Service
Phone
: 614.889.1112

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Address: 6565 Commerce Parkway, Dublin, OH 43017
Phone: 614.410.4800 | Fax: 614.761.6535

Justice Center Hours: Open 24/7
Records Department Hours: Monday to Friday, 8 a.m. to 5 p.m.

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Phone: 614.410.4920 | Fax: 614.761.6598

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