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GoDublin - Make a Service Request

Want to report an issue on the go? GoDublin, the City of Dublin’s mobile app, makes reporting issues and improving neighborhoods easier than ever.
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Stay Connected with GoDublin TXT

Get important alerts and updates directly from the City of Dublin — plus instant answers to your questions.

GoDublin TXT is your direct line to City news, road closures, emergency alerts and more — tailored to the topics that matter most to you! Plus, you can text your questions to receive AI-powered responses 24/7.

How to Sign Up for Notifications

Signing up is quick and easy! Follow these steps to start receiving updates:

  1. Text “HELLO” to 888.50.GODUB (888.504.6382)
  2. Click the subscription link at the bottom of the text message you receive
  3. Verify your phone number with a one-time passcode (OTP)
  4. Select your notification categories one at a time from the dropdown menu

Once you’re signed up, you’ll receive timely updates from the City of Dublin based on your preferences.

Have a Question? Just Text It!

Looking for City information? You don’t have to wait for an update — you can text your question anytime to 888.50.GODUB and receive an AI-powered response instantly!

GoDublin TXT makes it easier than ever to stay informed.

Share Your Feedback

We’re always looking to improve GoDublin TXT! If you have suggestions for how we can enhance the service, noticed a response that could be more helpful or have other ideas, we’d love to hear from you.

Public Records Request Overview

In order to support faster response and better tracking of requests, the City of Dublin uses JustFOIA to collect, respond to and manage public information requests.

Why JustFOIA?

JustFOIA is a Freedom of Information Act (FOIA) online application that helps streamline the open records request process for the community and improve efficiencies in getting requested information quickly and accurately.

The application lets community members submit requests for all city records, including police reports. Commonly requested information includes accident reports, copies of resolutions and body-camera video.

Submit a Public Records Request

Mission

We are and always have been a proud local democracy. In our service, we strive to provide the best quality of life and environment in which our residents and businesses can thrive. We seek to ally our proud traditions with the best innovations of the future.

Vision

Dublin, Ohio, is the most sustainable, connected and resilient global city of choice.

Core Values

Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude & Dedication to Service.

The City of Dublin operates under a set of seven key core values: integrity, respect, communication, teamwork, accountability, positive attitude and dedication to service. Staff members use these seven values as the basis for daily decision-making, including the decisions that go into the budget process.

  • Integrity. We are open and honest. We honor our commitments to the community and each other. Our actions are consistent with what we say.
  • Respect. We treat our coworkers and members of the community with courtesy and dignity. We embrace diversity and acknowledge the needs, responsibilities and inherent worth of each individual.
  • Communication. We maintain an environment in which employees feel free to share ideas and information. We promote open interaction throughout the organization to ensure knowledge and understanding among all employees and our community.
  • Teamwork. We create a climate in which all employees work together and support the individual talents and contributions of team members. We celebrate successes and see mistakes as opportunities for growth; we will never willingly let a member of our team fail.
  • Accountability. We are responsible to our community and each other for our personal and organizational decisions, actions and performance results. We are committed stewards of our City’s assets and resources.
  • Positive Attitude. We focus our efforts on constructive behavior, attitudes and solutions. We promote an environment that people love going to every day – a place where each individual can find a sense of belonging, inspiration, enjoyment and meaning.
  • Dedication to Service. We pursue innovation and continuous improvement in all we do. We are committed to efficient, effective and responsive service delivery that makes a difference in the lives of those we serve.

Leadership Philosophy

We are members of an organization that succeeds because of teamwork, dedication, diversity and the innovative spirit of all of   our members. Together, we build a culture of trust, service, mutual respect, inclusion and open communication. We hold ourselves mutually accountable to promote and sustain continuous learning and to develop the learning potential that exists in every member of our team.

City Code

The complete Dublin City Code is available online at American Legal City Ordinance website. Information staff at the Dublin branch of the Columbus Metropolitan Library are available to help navigate this website.

Revised Charter of Dublin, Ohio

This Revised Charter, as adopted on March 19, 1996, became effective on July 4, 1996.

Zoning Code

The Zoning Code for Dublin is Chapter 153 of the Dublin Code of Ordinances. The Zoning Code sets land development requirements and establishes different uses within individual districts. Zoning regulations address the physical development of a site, such as building height, lot requirements, setbacks from lot lines, minimum numbers of parking spaces, sign types and sizes, and other related regulations.

Service Center
6555 Shier Rings Rd

Hours: Monday – Friday: 8 a.m. – 5 p.m.

Chipper Service Hotline (24 hours)
Phone 614.410.4780

City Forester
Phone: 614.410.4701 | Fax: 614.761.6512

Parks & Recreation
Phone: 614.410.4700 | Fax: 614.761.6512

Recycling
Phone: 614.410.4750 | Fax: 614.761.6512

Streets & Utilities
Phone: 614.410.4750 | Fax: 614.761.6512

Street Maintenance
Phone: 614.410.4750 | Fax: 614.761.6512

Trash Collection
Phone: 614.410.4750 | Fax: 614.761.6512

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