A Message from City Manager Dana McDaniel
As we see the opening of Dublin’s pedestrian and bicycle bridge over the Scioto River, I am reminded of the many ways we, as public servants, serve as bridges to the community – connecting people with services, places and often with other people.
From the administrative assistants who answer phone calls at each of our City buildings to the street & utilities employees who plow snow, collect leaves and provide chipping services, our 400+ full-time employees and over 400 seasonal employees are All In, All the Time, making sure our residents continuously receive the unmatched services and amenities to which they are accustomed.
We also leverage technology to provide these connections. In March 2019, we launched the GoDublin app. GoDublin is a platform designed for easy communication between Dublin residents and the City of Dublin. In the rst year, we processed more than 7,800 requests through the app. It streamlines the service request process and provides another way for residents to connect with the City and get a timely response.
In many ways, the City also helps connect people to places. Our community events attract more than 175,000 people each year. From the St. Patrick’s Day and Independence Day Parades on Bridge Street to Spooktacular, the Christmas Tree Lighting and the world-famous Dublin Irish Festival in Coffman Park, our events have created places where people meet, have fun and form yearly traditions. Our Park Operations employees keep Dublin’s 60+ parks beautiful, safe and state-of-the-art so that families have places to spend time and unwind. Additionally, our partnership with SHARE is helping bridge the mobility gap. Complimentary shuttle services are connecting employees to their workplaces and senior citizens to popular shopping, dining and entertainment destinations in Dublin. These initiatives have been successful and will continue through 2020.
The City also serves as a bridge, forming connections among people. Our award-winning Alexa Pilot Program received the Innovative Program Award from the National Association of Volunteer Programs in Local Government (NAVPLG) in 2019. The program, which is part of the City’s Forever Dublin Aging in Place initiative, provided Amazon Echo devices to participants in the pilot program, who were then matched with tech-savvy volunteers to help them use the devices. That program was just one of the many initiatives led by our Outreach & Engagement Division, which promotes and facilitates real social, cultural and civic connections in the community year after year. Our Police Department continues to connect with the community, not only through their daily interactions with residents, but through proactive prescription pill drop-o events, Coee With a Cop opportunities and community education classes. Our recreation staff connects with residents through classes, camps and various wellness events, including the DiRECt program, which takes recreation programs out into the community, bringing fitness, nature, art and many more experiences DiRECt to you.
We also serve as bridges to the future. By maintaining smart scale policies, investing in innovation and infrastructure, engaging in thoughtful planning and implementing forward-thinking budgets, City Council and City employees are continuously building upon our past successes and proud traditions to ensure that Dublin, Ohio, USA remains a global city of choice – vibrant, innovative, engaged- for generations to come.
Dublin City Manager